If you are using Safari OSX, due to a security policy adopted by Apple, registration on the Support Portal requires your browser to accept third-party cookies.
Cookies are pieces of data stored by web browsers that websites and applications can use to remember a web browser from one request to the next. They allow features like auto-logins function.
To configure Safari to allow third-party cookies, follow these instructions:
1. Click Safari in the menu bar.
2. Click Preferences...
3. Click the Privacy panel.
4. *For the option Cookies and website data, select Always allow.
5. Register to support.thron.com
6. Once logged in, the THRON cookie is stored and you may set the Cookies and website data setting back to its default setting
*In older versions of Safari, for the option Block cookies, select Never