Workflow and Collaboration

Introduction

Workflow management gives your team complete autonomy, and speeds up content creation and the approval processes.

 

You can define the rights of access to the contents for each folder: who can create, modify, approve, tag and publish.

Make workflows between offices more efficient by organizing tasks in a matter of seconds and by sending notifications on content production processes.

 

Collaborate with your colleagues during the production phases. You can create conversations, give directions and send notes during the content development phases, manage the various versions of an asset and, once approved, publish it directly on your channels.

You can share the same content on the website, e-commerce, social platforms, mobile applications or digital signage, keeping it under your control. You'll always know where and how your content is being used.

 

Access Control Lists

 

Access rights management defines how users can interact with content and folders.

 

Content

Referring to content there are three different access rights (acl):

  • Read: user can view content
  • Write: user can edit and delete content
  • Share: user can distribute content

Those rights can be assigned both to users and groups.

“Read” is mandatory to provide write or share access: there can be no write nor share access level if there is no read access level.

Content owner will always have full access rights (read+write+share).

Common actions associated to access rights:

  • Read: user can view content in lists and can access to content’s Information tab.
  • Write: user can update content metadata, delete content, re-upload content, change thumbnail, tag the content (if proper role is granted) and other minor edits.
  • Share: user can update content’s shareboard and can download the source file.

Access to content's "History" can be performed only having full access rights (r+w+s).

If the specific property "Allow users to download this content" (which can be found in the "Attachments" tab of each content) is enabled, the read access right will be sufficient in order to download the original file since it will be available in the attachments section. Please remember that, due to security reasons, the original file can be downloaded as an attachment only within THRON Dashboard. If you wish to distribute the original file outside the THRON Dashboard (which is not recommended), you will have to use THRON API.

A specific content can be “flagged” (by setting a specific flag located in content's Shareboard to "true") to make sure that it can be linked to other content. Please be aware that this is a very specific access right since when a content is linked to another it can be opened from “recommended content” or “attachments” sections which are part of THRON player. Currently, Playlists cannot be linked to other content since they already represent an aggregation of different content.

Folders

Folder access rights are structured on two different levels. The first level concerns access rights that will be applied to content within the folder, and the second level concerns access rights on the folder itself, hence the ability to manage it.

The following scheme summarizes the different access rights that can be managed on a folder.

Content (published in folder) access rights:

  • Read: users, groups or applications can see the content within the folder. This access right implies the visibility of the folder itself and of all its parent folders (but not necessarily their content).
  • Write: users and groups can edit content within the specific folder. This access right does not allow users to publish content within the folder.
  • Share: users and groups can share content which have been published within the specific folder. Please remember that content sharing on different modes (as indicated here) is subject to the specific user's permissions.

Folder access rights:

  • Folder management:
    • Users and groups with this access right will be able to edit the folder's basic information (title and prettyId).
    • Users with this access right combined with the permission to create public folders will be able to create subfolders on any level within the folder's tree.
    • Users with this access right and with the permission to publish content into folders will be able to publish content within the specific folder and to remove content from the folder itself.
  • Users management:
    • Users and groups with this access right will be able to add new users/groups to the folder's access list and set their access rights.
    • No user can give more access rights than those he owns on the folder.
    • The owner always has full rights on his folders and can never be removed.
    • It is not possible to edit rights of those users for whom you do not have visibility.

All access rights illustrated above are always inherited by the subfolders, but it is still possible to add access rights (never remove) starting from a certain level in the folder's tree. These rights will be propagated to all subfolders starting from that specific level. For example, you can have a department manager who accesses the content of the main folder "Departments" in read-only, while he accesses the content of the subfolder related to his department with full access rights. Remember that if access rights are modified on a folder (regardless of its position on the folder's tree), such rights will be inherited by ALL its subfolders, regardless of the set of access rights up to that moment.

As said before, a user/group or an application which has been added to a subfolder will automatically see its parent folders too, but not the content published in them unless it has been specifically provided with the proper access right on each folder.

 

Collaboration Center

THRON integrates a powerful engine specifically built for collaboration. Specifically, it allows real time notifications and collaborative chats between users, both for web and mobile applications. In order to create bidirectional messaging for web and mobile, Real Time Notification Engine leverages the HTTP/HTTPS protocol with full proxy/firewall/natting compliance. Like every THRON component, it also allows integration with third party applications by using a publisher/subscriber mechanism.

 

Real Time Notifications

Any significant action made in THRON by any user will generate a personal notification.

Notifications will be delivered through 3 different channels:

  1. embedded web console notifications
  2. email notifications (if this preference is enabled on user’s Passport)
  3. mobile push notifications

Notification

Recipient

Triggered by (event/author)

Action on click

Receive Mode

[Name Surname] has created a new THRON profile for you

User receiving a new account to access THRON

The creation of a new business THRON user by an administrator or the creation of a guest user by another user with the requested permission

This starts the  first access wizard if the user can change its own personal information and password , otherwise it will be redirected to THRON login

E-mail only

[Name Surname] of [Company Name] has shared a content with you

User receiving the content (directly or through a group)



Triggered by the insertion of a user/group in content’s shareboard

This opens content’s Information tab

Collaboration Center and e-mail.


Users who have not yet completed the first access tutorial will get a reminder to complete their registration along with this e-mail notification.

[Name Surname] of [Company Name] has shared a folder with you

User receiving the folder

Triggered by the insertion of a user/group in a folder’s access list

This opens THRON Dashboard

Collaboration Center and e-mail

[Name Surname] of [Company Name]. has modified the shareboard of this content.

You can monitor everything from the "Shareboard" in THRON.

Content’s owner

Triggered by the creation of a new sharing made by a user who is not the content’s owner; regardless of whether it is related to users, groups, folders, social networks or websites

This opens content’s shareboard

Collaboration Center and e-mail.

Event [Name of the event]

Users invited to take part in the Live event

As soon as the event is created

Doesn’t include any link, it’s just a “Save the date”

E-mail only

Reminder of the event [Name of the event]

Users invited to take part in the Live event

24 hours before the start (sent only if the event is scheduled more than 24 hours before its start)

Doesn’t include any link, it’s just a reminder

E-mail only

Event [Name of the event], invitation for the role [User’s role]

Users invited to take part in the Live event

90 minutes before the start

The link within this mail redirects users to the event’s page

E-mail only

Content [Content title] is now ready

Content’s owner

At the end of the transcoding process, after content has been published in all channels, regardless of whether or not errors have occurred

This opens content’s Information tab

Collaboration Center and e-mail

[Name Surname] has updated a content

All users who can view the content

When someone uploads a new version (new original file) for the content

This opens content’s Information tab

Collaboration Center and e-mail

[Name Surname] has added a content to a folder

All users who can view that folder and are subscribed to its notifications

When someone publish a content into a public folder

This opens content’s Information tab

Collaboration Center and e-mail

[Name Surname] has assigned you new permissions

The user receiving new permissions from an Administrator

When a user administrator adds new permissions to a users from its passport

This opens THRON Dashboard

Collaboration Center and e-mail

[Name Surname] has revoked you some permissions

The user whose permissions have been revoked by an Administrator

When a user administrator revokes permissions from a user’s passport

This opens THRON Dashboard

Collaboration Center and e-mail

[Name Surname] deleted a content

Content’s owner

When a user deletes someone else’s content

This opens user’s trash

Collaboration Center and e-mail

[Name Surname] reset your password

User whose password has been reset

When a users administrator reset a user’s password

This opens first access wizard

E-mail only

Administration of [Name of the application]

User who has been granted or revoked the role of administrator for the application

When the application’s owner grants or revokes the role of administrator for another user

This opens THRON Dashboard

Collaboration center and e-mail

Invitation expired for [Name Surname]

The administrator who created the user whose invite has expired

When the user whose invitation has expired tries to access THRON

This opens Passport

E-mail only

 

Collaborative Chats

THRON integrates a conversation system between users within the Collaboration Center area. Conversations in THRON can be of two types:

  • One to one conversations: only two users involved
  • One to many conversations: more than two users involved

Each conversation is identified by a Title. The default title is the name of the interlocutor (or interlocutors if it is a group chat) but it can be changed at any time within the conversation.

Inactive conversation will be automatically archived after seven days unless it has been marked as “preferred”. Archived conversation can be searched at any time, and automatically brought back in the “Last Week” section simply by sending a new message.

By leaving a conversation it will be removed from the archive and it will be no longer available.

Users can be added to conversations at any time. Whenever you invite a user into an active conversation you will be able to choose whether to show him previous messages or to create a new conversation with the same participants.

Was this article helpful?
0 out of 0 found this helpful

Have any question?

Open a ticket
Comments